LEGAL NOTICE
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Identification of the site owner
The company EATNGO, SARL, with capital of € 10,900, whose registered office is 1 rue de juranville, 18200 ST AMAND MONTROND,
registered in the Bourges Trade and Companies Register under number 801 781 279 .
Email contact: eatngoburgers@gmail.com
Host
WIX.COM
Personal data
All the personal data that you provide on the site www.eatngo.fr are confidential and can only be communicated to an entity dependent on EATNGO, a judicial authority or an administration. They will never be sold or exploited without your consent.
Site designer
EATNGO
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TERMS OF SALES
EATNGO Burgers From California / SARL with capital of € 10,900 - RCS Bourges 801 781 279 - Headquarters: 1, rue de Juranville, 18200 St Amand Montrond, France.
1. APPLICATION OF GENERAL CONDITIONS - ENFORCEMENT
These general conditions of sale (hereinafter referred to as CGV) apply to orders placed on the site hosted at the address http://www.eatngo.fr/ and http://www.eatngobourges.com/ (referred to as thereafter the Site). The Customer must be of legal age to commit to these T & Cs.
The Customer acknowledges having read these T & Cs at the time of placing the order. Any ordering constitutes acceptance of these T & Cs without any reservation.
These T & Cs prevail over all other conditions appearing in any other document, except written exemption. The applicable GTC are those in force on the date of the order by the purchaser and may be modified at any time and without notice. The validation of the order is worth signature and express acceptance of the GTC. When you click on the "Confirm your order" validation button after the ordering process, you declare that you accept all of these General Terms and Conditions of Sale fully and without reservation. The data recorded by the Site constitutes proof of all transactions made by EATNGO and its customers.
2. ORDERS
The information communicated by the customer when taking the order is binding on him and any error in the wording of the order or in the recipient's contact details is his sole responsibility.
Prior to the validation of his order, the Customer will always have the means to modify it, or to cancel it. Orders are effective upon validation. Any order thus validated is final and cannot be canceled, and the person is required to pay for his order upon delivery or upon withdrawal from the store.
The Customer will automatically receive by e-mail, a written confirmation of the order including the details of the latter, as well as the total price including tax of the order.
In the event of non-withdrawal of an order validly placed and not paid, EATNGO will then be able, during the customer's next visits to the site, to refuse to prepare the order. The customer will be informed of this state of affairs by telephone or email. The customer can always come later to regularize his situation, by paying for the order that has not been withdrawn, without receiving said order if the latter has been discarded.
3. SALE OF ALCOHOL
The sale of alcohol is only possible if it accompanies the order of a meal.
The sale of alcohol is strictly prohibited to anyone under the age of 18.
By accepting these general conditions of sale, the buyer expressly acknowledges being of legal age.
The delivery person can check that the person who placed the order is the one who receives it and that it is over 18 years old.
In the event that the buyer is a minor, no delivery of alcoholic beverages can be made, even if these have been paid for beforehand.
4. ARCHIVING
An automatic recording of the order confirmation electronic messages sent to the customer will be carried out within the EATNGO computer systems, these systems are hosted by the Google company. An automatic recording of electronic messages confirming the payment of online orders will be made within the EATNGO computer systems, these systems are hosted by the company Stripe. The Customer is invited to keep a copy of said confirmation himself.
5. RIGHT OF WITHDRAWAL
According to the provisions of Article L. 221-28 paragraph 4 of the Consumer Code, the right of withdrawal applicable to distance selling cannot be exercised in the case of the supply of goods which, due to their nature, are likely to deteriorate or expire quickly.
In application of this text, the customer does not have 14 days to exercise his right of withdrawal, any order on the Site being firm and final.
6. COMPLAINTS
Any complaint concerning the products covered by the order must be made to the address of the EATNGO restaurant appearing on the order confirmation, or to the following address: eatngoburgers@gmail.com.
7. OFFERS
Any offer to sell is subject to available stocks. Product availability is not carried out in real time. The restaurant ensures that it has a sufficient stock of products to carry out all the orders for a department. However, in the event of unavailability of a product, the Customer will be contacted directly by telephone in order to find a replacement solution or to proceed with the partial or total cancellation of the order.
The products offered comply with current French and community legislation.
8. DELIVERY
The information provided by the Customer when ordering commits the latter: in the event of an error in the wording of the recipient's contact details, EATNGO cannot be held responsible for the impossibility in which it could be to deliver the product.
9. DELIVERY TIME
The current relay delivery is generally 35 to 55 minutes. The restaurant undertakes to respect the announced deadlines. If your delivery or the preparation of your burger were subject to a delay exceeding 30 minutes (i.e. 1h30 from the time of receipt of your order, and from 7:00 p.m. opening time of the restaurant), we will consider that your delivery to a significant delay. We therefore invite you to contact the restaurant, the contact details of which appear on the “our restaurants” page. A commercial gesture in the event of significant delays may be made at the discretion of the managers of the EATNGO establishments. No commercial gesture may be required by the customer in the event of significant delays.
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Covid19 update:
During periods of curfew and / or confinement our delivery times can vary from one to two. Given a significant flow of orders only through the delivery channel, our ability to deliver depends on the number of orders received per time slot and the availability of our deliverers. Under certain conditions (weekends, etc.) orders can take up to 2 hours and 30 minutes to reach you.
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In details :
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During the week (Monday to Thursday):
- We deliver in 25 - 40 minutes in 80% of cases.
- We deliver in 40 - 1 hour in 20% of cases
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Friday for scheduled delivery:
By placing your order between 3 p.m. and 6 p.m .: You will be delivered on time in 80% of cases
By placing your order between 6 p.m. and 8 p.m.: you will be delivered 1 hour late in 80% of cases
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Friday for delivery "as soon as possible":
Niche low > By placing your order between 3 p.m. and 6 p.m .: You will be delivered around 6.30 p.m. - 7 p.m.
Niche high > By placing your order between 6 p.m. and 7 p.m.: you will be delivered between 8 p.m. and 9 p.m.
Niche very high > By placing your order between 7 p.m. and 8 p.m.: you will be delivered between 8:30 p.m. - 9:30 p.m.
Niche low > By placing your order between 8 p.m. and 9 p.m.: you will be delivered around 9 p.m. - 9:30 p.m.
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Even on the biggest evenings the last delivery is made before 10 p.m. in 95% of cases
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Saturday and Sunday :
The crowd is less important than Friday but much more than the week. Place your orders ASAP to get them first.
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In addition to this, you need to know more about it.
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10. PRICE
The prices of the products ordered are those visible on the Site when the order is placed.
The restaurant reserves the right to modify its prices at any time, it being understood that the prices visible on the Site at the time of the order are the only ones applicable.
The prices are expressed in Euros including all taxes (all taxes included) taking into account the VAT rates applicable on the day of the Order, namely:
Burgers & menus
10% (Deliveries)
10% (Take-out sales)
10% (Sales to be consumed on site)
Supplements for alcoholic beverages
20% (Deliveries)
20% (Take-out sales)
20% (Sales to be consumed on site)
Salads & children's menus
10% (Deliveries)
10% (Take-out sales)
10% (Sales to be consumed on site)
Non alcoholic drinks
5.5% (Deliveries)
5.5% (Take-out sales)
10% (Sales to be consumed on site)
Alcoholic beverages
20% (Deliveries)
20% (Take-out sales)
20% (Sales to be consumed on site)
Desserts
10% (Deliveries)
10% (Take-out sales)
10% (Sales to be consumed on site)
Shipping cost
10%
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11. RESPONSIBILITY
EATNGO disclaims all liability for the use or content of products ordered on the Site.
The photographs and texts reproduced on the Site are purely indicative and may not have a contractual value. The responsibility of EATNGO can not be engaged if an error slipped into one of these photographs or one of these texts. If the liability of EATNGO, arising directly or indirectly from this contract, were to be incurred, the amount of damages that they could be ordered to pay would be expressly limited to the amount of the price paid by the Customer for the products located there. origin of the damage.
12. ACCEPTED MEANS OF PAYMENT
When the order is collected or delivered, the payment methods accepted are as follows:
at the store :
Credit card from € 1, Restaurant vouchers, Cash, Holiday vouchers.
to the delivery person:
Credit card from € 1, Restaurant vouchers, Cash, Holiday vouchers.
On the Internet
Bank cards from € 1. (Refundable in whole or in part in the event of force majeure)
Minimum order on the online order for delivery: 14 € TTC
Only payments in euros are accepted.
For safety reasons, our delivery people are not paid per ride, nor penalized in the event of delay and are in possession of less than € 15.
13. APPLICABLE LAW
These general conditions for the provision of services are subject to French law and all of its clauses must be interpreted according to French law.